New Patients (410) 514-6553

Current Patients (410) 828-1177

21 West Road Suite 104 Towson, MD 21204

Meet Towson MD Dentist Office Staff

Kristen, Dental Assistant for Dr. Patrick Ousborne

Kristen began her career as a dental assistant in 2007 and has been with our practice since 2012. She is a graduate of York County School of Technology’s Dental Assisting Program. She maintains her x-ray certification and dental assisting license by meeting the Maryland Continuing Education requirements annually. She is also well versed in Itero and Cerec procedures as well as all aspects of restorative dentistry.

Kristen lives in Pennsylvania with her husband, Eric, and their son, Landon. She enjoys spending time with her friends and family and enjoys spending time outside with their dog, Roxy.

“I am fortunate enough to work with a great team of professionals who provide excellent dentistry.  We are a very caring office that wants the best for our patients. The staff works well together and we always manage to have fun while working hard.”

Michele, Treatment Coordinator for Dr. Rikki Esterson, Hygiene Coordinator


Michele has over 12 years of both clinical and administrative experience in dentistry.  She completed her Dental Assistant training at Harford Community College.  Michele currently holds a Maryland Dental Radiation Technologist license along with a Maryland QDA license, national CDA license, and is certified in Infection Control.

Michele lives in Bel Air, MD with her husband Tim, son Dylan and daughter Sydney.  She loves spending time at her home in Bethany Beach and frequenting Walt Disney World.

“Knowing that every patient receives the best possible care while our entire team works hard to ensure that every patient has a positive experience, makes working at Ousborne and Esterson enjoyable.”

Amie, Treatment Coordinator for Dr. Patrick Ousborne


Amie has been in the dental industry for 22 years and has extensive experience in both dental assisting and administrative tasks.  She was born and raised in Baltimore County and now resides in Perry Hall.

When she isn’t busy caring for our patients, she enjoys spending time with her boyfriend Matthew, and their blended family of five children: John, Emma, Henry, Ben, and Mateo.  During the warmer months, they enjoy going to the beach and in the winter you will find them snowboarding on the Pennsylvania slopes.

Jenn, Dental Assistant for Dr. Rikki Esterson

Jenn has been a Dental Assistant since 1995 and has been with our practice since 2005.  She graduated from Howard Community College and has extensive experience in Orthodontics, Periodontics, Endodontics, Oral Surgery, Prosthodontics, Pediatric Dentistry, and Dental Implant Surgery.  She has certifications in Dental Assisting, Dental Radiography, Invisalign, and Six Months Smiles.

Jenn lives in Pennsylvania with her husband and children.  They are a very active family who enjoys staying fit and healthy through exercise, sports, and family vacation adventures.  When not in the office she may be found supporting her children on the sideline at a soccer game, field hockey game, or lacrosse game.  She also enjoys spending time with her Silver Lab, Piper.

“I really enjoy working at Ousborne and Esterson because the doctors and my coworkers are an extension of my family.  I cherish seeing my patients and I especially like the passion they share for dentistry and their own dental health.”

Laura, Dental Assistant for Dr. Patrick Ousborne

Laura has been a dental assistant since 1980 and has been with this practice since 1988. During her time here she has had extensive training in aesthetic dentistry and smile design, as well as digital photography and radiography.

Laura is well versed in Zoom Whitening, has completed numerous computer software training programs including Practice Works, Dentrix, iTero, and Cerec. She maintains her Expanded Functions Dental Assistant Certification and X-Ray Certification through participation in multiple Continuing Education Seminars annually and has had the opportunity to hear speakers from all over the world discuss state-of-the-art dental techniques.

Laura lives in Baltimore with her husband and enjoys spending time with her family, walking, Xpose, reading, gardening, and baking.

“I feel fortunate to have been able to work here for so many years. I truly enjoy the professional atmosphere and have come to know so many of our clients as not just patients, but as friends.”

Kim, Dental Hygienist

Kim joined the practice in June 2015 and has already gathered a loyal following of patients.  She received her degree in Dental Hygiene from CCBC in 2012 and since acquired her Local Anesthesia Certification-qualifying her to administer local anesthesia via oral injection.

She holds a joint degree in Mortuary Science and works part-time for Ruck Funeral Homes.  Kim attends multiple continuing education seminars annually – always exceeding the required number of hours.  She excels at patient education about the oral-systemic link and has a keen interest in Periodontics.

When she is not working to exceed patient expectations in our office, Kim enjoys camping, hiking, and traveling.  She resides in the Essex area with her husband and rescue dogs, Sheldon and Griffey.

Liz, Dental Hygienist

Liz has fifteen years of dental experience, including over ten years as a Registered Dental Hygienist (RDH). With her Master’s Degree in dental hygiene and her RDH license in Maryland and the US Virgin Islands, she has been able to advance her career by serving as the Dental Hygiene Liaison for Head Start children in St. Thomas, Virgin Islands. She is a Subject Matter Expert in helping create newsletters, enhancing oral health education, and providing oral health donations for Head Start families.

On July 1, 2022, Liz will serve as the Dental Hygiene Well-Being Committee Chair for the MDHA (Maryland State Hygienist Association) in conjunction with the ADHA (American Dental Hygienists Association) and the MSDA (Maryland State Dental Association). With her excellent patient skills and her ability to communicate and coordinate treatment most professionally, you can take comfort knowing that your needs will be well taken care of. 

Liz’s time outside of work is usually spent traveling to the Virgin Islands with her husband, boating, scuba diving, and playing with her Husky (who also loves swimming)!

Sharon, Dental Hygienist

Sharon has 32 years of dental experience as a dental assistant and a dental hygienist.  Sharon currently holds her Registered Dental Hygienist (RDH) license in Maryland and Pennsylvania.  She maintains her license by staying updated in the most current health care research.

Sharon lives in southern Pennsylvania with her husband and her mother.  She has two grown children and five grandchildren.  Sharon and her husband enjoy seeing their children and grandchildren as often as they can.  She enjoys gardening, hiking, and exploring the United States and the world.