New Patients (410) 514-6553

Current Patients (410) 828-1177

21 West Road Suite 104 Towson, MD 21204

Meet Towson MD Dentist Office Staff

Kristen, Dental Assistant for Dr. Patrick Ousborne

Kristen began her career as a dental assistant in 2007 and has been with our practice since 2012. She is a graduate of York County School of Technology’s Dental Assisting Program. She maintains her x-ray certification and dental assisting license by meeting the Maryland Continuing Education requirements annually. She is also well versed in Itero and Cerec procedures as well as all aspects of restorative dentistry.

Kristen lives in Pennsylvania with her husband, Eric, and their son, Landon. She enjoys spending time with her friends and family and enjoys spending time outside with their dog, Roxy.

“I am fortunate enough to work with a great team of professionals who provide excellent dentistry.  We are a very caring office that wants the best for our patients. The staff works well together and we always manage to have fun while working hard.”

Michele, Treatment Coordinator for Dr. Rikki Esterson, Hygiene Coordinator


Michele has over 12 years of both clinical and administrative experience in dentistry.  She completed her Dental Assistant training at Harford Community College.  Michele currently holds a Maryland Dental Radiation Technologist license along with a Maryland QDA license, national CDA license, and is certified in Infection Control.

Michele lives in Bel Air, MD with her husband Tim, son Dylan and daughter Sydney.  She loves spending time at her home in Bethany Beach and frequenting Walt Disney World.

“Knowing that every patient receives the best possible care while our entire team works hard to ensure that every patient has a positive experience, makes working at Ousborne and Esterson enjoyable.”

Amie, Treatment Coordinator for Dr. Patrick Ousborne


Amie has been in the dental industry for 22 years and has extensive experience in both dental assisting and administrative tasks.  She was born and raised in Baltimore County and now resides in Perry Hall.

When she isn’t busy caring for our patients, she enjoys spending time with her boyfriend Matthew, and their blended family of five children: John, Emma, Henry, Ben, and Mateo.  During the warmer months, they enjoy going to the beach and in the winter you will find them snowboarding on the Pennsylvania slopes.

Jenn, Dental Assistant for Dr. Rikki Esterson

Jenn has been a Dental Assistant since 1995 and has been with our practice since 2005.  She graduated from Howard Community College and has extensive experience in Orthodontics, Periodontics, Endodontics, Oral Surgery, Prosthodontics, Pediatric Dentistry, and Dental Implant Surgery.  She has certifications in Dental Assisting, Dental Radiography, Invisalign, and Six Months Smiles.

Jenn lives in Pennsylvania with her husband and children.  They are a very active family who enjoys staying fit and healthy through exercise, sports, and family vacation adventures.  When not in the office she may be found supporting her children on the sideline at a soccer game, field hockey game, or a lacrosse game.  She also enjoys spending time with her Silver Lab, Piper.

“I really enjoy working at Ousborne and Esterson because the doctors and my coworkers are an extension of my family.  I cherish seeing my patients and I especially like the passion they share for dentistry and their own dental health.”

Laura, Dental Assistant for Dr. Patrick Ousborne

Laura has been a dental assistant since 1980 and has been with this practice since 1988. During her time here she has had extensive training in aesthetic dentistry and smile design, as well as digital photography and radiography. Laura is well versed in Zoom Whitening, has completed numerous computer software training programs including Practice Works, Dentrix, iTero, and Cerec. She maintains her Expanded Functions Dental Assistant Certification and X-Ray Certification through participation in multiple Continuing Education Seminars annually and has had the opportunity to hear speakers from all over the world discuss state-of-the-art dental techniques.

Laura lives in Baltimore with her husband and enjoys spending time with her family, walking, Xpose, reading, gardening, and baking.

“I feel fortunate to have been able to work here for so many years. I truly enjoy the professional atmosphere and have come to know so many of our clients as not just patients, but as friends.”

Sarah, Dental Hygienist

Sarah is a 2013 graduate of the CCBC Dental Hygiene Program.  She has 18 + years of dental experience in dental assisting, coordinating patient care, and dental hygiene.  She stays current in oral health care research through continuing education.  Sarah loves making her patients feel comfortable and strives for a positive patient experience.

Being a Baltimore native, Sarah loves to root for the Orioles and the Ravens.  She currently resides in Sparrows Point with her husband, 2 children, and 2 dogs- Jedi and Trooper.  Sarah is a true people person and enjoys surrounding herself with family and friends.

Kim, Dental Hygienist

Kim joined the practice in June 2015 and has already gathered a loyal following of patients.  She received her degree in Dental Hygiene from CCBC in 2012 and since acquired her Local Anesthesia Certification-qualifying her to administer local anesthesia via oral injection. She holds a joint degree in Mortuary Science and works part-time for Ruck Funeral Homes.  Kim attends multiple continuing education seminars annually – always exceeding the required number of hours.  She excels at patient education about the oral-systemic link and has a keen interest in Periodontics.

When she is not working to exceed patient expectations in our office, Kim enjoys camping, hiking, and traveling.  She resides in the Essex area with her husband and rescue dogs, Sheldon and Griffey.

Kristi, Bookkeeper


Kristi has over 30 years of clinical and administrative dental experience and has been with Ousborne and Esterson since 2012. She is a graduate of The Bryan Institute of Dental Technology and Office Management and has worked in both single and multiple provider specialty offices since 1987. Kristi also attended Northeastern Oklahoma A&M College and Tulsa Community College.

Kristi moved to the DC/Baltimore area from Oklahoma in 2001 and now lives in Mt. Washington with her spouse and two Shorkies, Mingo and Will B. She volunteers annually for multiple Special Olympics and the American Cancer Society events, as well as organizing annual food and clothing donations for the homeless. She spends most of her good weather weekends exploring the countryside on her bright orange Spyder motorcycle.

“I like working at Ousborne and Esterson because it affords me the opportunity to spend time with a caring, attentive, and professional staff who truly wants the very best for every single patient.”